Reviews

What our customers say about us

Dutton & Hallmark Funeral Services prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.

If you would like to provide feedback please don’t hesitate to get in touch.

Rated 5.0 / 5 based on 22 reviews. Collected from Google and Much Loved.

Google

Lesley Douglas

September 24, 2025

Simon was very kind, supportive and professional. He treated our Dad and the funeral with the utmost respect and efficiency. We felt totally confident that everything was in very capable hands and would go well.

Google

Janette Nevin

July 5, 2025

Simon was both professional and empathetic. We trusted him from the first meeting, I would 100%recommend this business to help you through a very difficult time.

Google

Andy Dainteth

June 3, 2025

I was very happy with the overall running of Dutton and Hallmark from when two men came to collect my dad after he had passed away to arranging the funeral and letting us visit my dad to the actual funeral which went without any problems

Google

Angela Bithell-Jones

January 3, 2025

Thank you Mr Simon, for your knowledge and understanding throughout the planning of the day and beyond. What a difference trust did make to the day. We all felt so comforted and secure with you and your caring team. You gave us strength. Your gentle

Google

Heather Redhead

October 4, 2024

This is the second funeral Dutton and Hallmark have arranged for our family. A local Chester business with caring and supportive staff. The recommendations for a local florist and a celebrant were very good. A difficult day, made easier by the organisation and support provided.

Much Loved

Mr A Hinde

June 15, 2022

Could not have asked for a more understanding and professional experience in dealing with the service for my father. Simon helped us in every step with early dealings being done remotely. Thank you

Much Loved

Andrew Davies

April 26, 2022

Dutton & Hallmark provided an efficient, caring and professional service. I could not fault one aspect of my father's funeral.

Much Loved

Mr Shaun Jewsbury

April 22, 2022

Brilliant service from start to finish. I haven't had to arrange a funeral before so really didn't know how to go about it. I contacted Simon at Dutton and Hallmark, he was absolutely fantastic. He explained everything from start to finish and made all the

Much Loved

Jan Minshull

April 21, 2022

At such a sad and emotional time we felt that all the staff at dutton and hallmark were sympathetic and caring which definitely helped in such difficult circumstances. We would like to thank Simon who was with us on the day of our dad's funeral

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