About Us

    About Dutton & Hallmark Funeral Services

    Dutton & Hallmark Funeral Services based in Hoole, Chester was established in the early 1800s, our quality standards for providing a caring and compassionate service has been passed down through generations.

    In the 1840s, Edgar Dutton & Sons was formed, after the original father and son partnership – Thomas and Caleb Dutton – dating back to the 1700s. W H Hallmark was established around 1890 and merged with Dutton in the early 1990s.

    Today, our professional team of Stephen Dutton, Simon Dutton and Ann Hall operate from the premises in Hoole. We are the oldest established funeral directors in Chester, and are proud to be known and respected for our services by local residents.

    We have a wealth of experience in funeral planning and can offer understanding emotional support for our customers when it is most needed. Customer needs are our top priority and we ensure that all necessary preparations are made to give you peace of mind.

    The outside of Dutton & Hallmark Funeral Services' Hoole branch.

    Latest Reviews

    Google

    I can’t thank Dutton & Hallmark enough for the care and compassion they showed during one of the most difficult times in our lives. Losing our father was incredibly hard, but from the very first conversation, Simon made us feel supported, understood, and never alone.…

    Craig B

    Google

    Simon, from the first phone call to Petes funeral service yesterday your support and care has been outstanding, we couldn't of asked for more. You helped us every step of the way, whether it was a question or support, and showed what a truly fantastic…

    Di Birch

    Google

    Dutton & Hallmark have been the absolute best company we could of ever wished for, every step of the way their care & help has been second to none n we couldn't thank them enough for everything they have done for us as a family,…

    Leah Birch

    Google

    We would like you thank Simon & all his colleagues at Dutton & Hallmark for the care, consideration & thoughtfulness they showed myself Dad & family in this very sad & emotional time we all experienced losing our lovely Esther (Etty) wife, mum, nan, mother…

    Cheryl Jones

    Google

    Professional funeral home. Ann was very no nonsense and guided us through the process as i had never planned a funeral before. The service was exactly how we wanted. Dutton & Hallmark will look after you.

    Charlie Richards

    Google

    From the beginning Simon guided us, without pressure, to help us make our choices for the necessary arrangements whilst we were all still processing our sudden loss. We will always remember, and be grateful for, the warmth and kindness he showed to all of us…

    Clare Ferguson

    Google

    Very helpful people who deliver a respectful and well planned service

    Ken Wood

    Google

    Simon was very kind, supportive and professional. He treated our Dad and the funeral with the utmost respect and efficiency. We felt totally confident that everything was in very capable hands and would go well.…

    Lesley Douglas

    Google

    Simon was both professional and empathetic. We trusted him from the first meeting, I would 100%recommend this business to help you through a very difficult time.

    Janette Nevin

    Google

    I was very happy with the overall running of Dutton and Hallmark from when two men came to collect my dad after he had passed away to arranging the funeral and letting us visit my dad to the actual funeral which went without any problems

    Andy Dainteth

    Meet the Team

    Simon Dutton

    Principal Funeral Director

    Simon has worked at Dutton & Hallmark Funeral Services since 1996. Prior to that, he spent 8 years in catering after completing his college course in Hotel and Catering Management.

    He says “I enjoy every aspect of my role as Principal Funeral Director, from taking the first call, to arranging the funeral and then conducting on the day.”

    In his spare time, he likes to kayak, ride his motorbike and has a passion for motor sport. He also enjoys spending time with his family.

    Ann Hall

    Administrator Arranger

    Our Values

    Pride

    We take pride in everything we do. Our aim is that everyone who works for Funeral Partners shares our values.

    Helping People

    Our business exists to help the bereaved to make fitting arrangements for their loved one’s last journey and to provide lasting memories for family and friends.

    We do this with a positive, caring and understanding approach.

    Respect for everyone

    We value diversity and treat everyone with the same respect, courtesy and dignity.

    Professional Standards

    We are a professional organisation and we strive to achieve the highest possible standards in everything we do and to improve upon these standards continuously.

    Accept responsibility

    We accept responsibility for our actions both as a company and as individuals.

    Partnership

    We believe that we can only achieve our goals by working together in partnership with client families, suppliers and our employees.

    Our locations

    We're available 24 hours 365 days a year

    Call 01244 310 966 visit branch or arrange a home visit